If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. 4. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 4.44/5 Pros & Cons Highlights Additional Reading The bottom line: Rocket Mortgage, formerly known as Quicken Loans, is a strong lender in general and our 'best overall' pick for the best. Avoid this lender at all costs.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Will be looking into other lenders at this was such a terrible experience, especially given the circumstances, and even more so because I had offered payment upwards of 10 times and said they couldn't act until their legal was sorted. Yes, they are in one of the most heavily regulated industries in the country. **************** said they would escalate my case but had an unlikely chance of getting reimbursed those fees. Rocket Mortgage review A fully digital mortgage with low rates, but youll have to look elsewhere for specialty loans. reviews and/or responses on this website to affirm that the information provided is. Employees have given Rocket Mortgage a 3.5/5 star rating on Glassdoor from 4,252 reviews, and a 3.6/5 star rating on Indeed from 2,000 reviews. Trustpilot gives Rocket Mortgage an Average rating, with 3.7/5 stars from 4,255 reviews. They never sent a reinstatement letter and now, three days later, I've followed up to make payment and they are charging me $3500 in fees. We paid Rocket Mortgage 500.00 and gave permission to make a hard pull on our credit on February 20, 2023. Consumer Affairs gives Rocket Mortgage an 4.0/5.0 rating from 1,870 ratings. Rates Lender Reviews Quicken Loans Mortgage Review Rocket Mortgage Review. I offered payment right there again and said it needed to be reinstated. Mortgage Refinance Rates RedditGot an email from our mortgage guy today saying. Rates 5/1 Arm Mortgage Rates 7/1 Arm Mortgage Rates Lender Reviews Quicken Loans Mortgage Review Rocket Mortgage Review Chase Mortgage Review Better. When I was confirmed the successor (months later) they said to call, which I did, and then another agent told me I needed to file a notarized letter (more paperwork which they never originally sent me) and the home was now in foreclosure. My father had passed and it took them months to file the paperwork, despite me (in writing to their customer service) saying I want to make a payment - of which they said I needed to be the legal successor through their department before I could act on the account. The worst company I have ever encountered.
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